Iván G. Pérez
Computer Engineer with exceptional aptitude for project management, business transformation, and NLP
Online Presence
  • IT Advisory for Businesses
  • IT Business Support
  • IT Delivery
  • Artificial Intelligence
  • Computer Applications
  • IoT
  • English
  • Spanish
  • Artifical Intelligence
  • FOSS
  • Meditation
  • Programming
  • IoT
  • Technical Writing
  • Photography
  • Other

Greetings! I am a computer science engineer with a profound interest in NLP and AI in general. I have extensive experience leading technical teams, making complex projects happen, implementing software, and advising companies for their transformation and technological improvement. I can communicate at C-level, but I can also program and train ML models :)

What makes me happy? ‣ Solving problems ‣ Keep learning ‣ Open Source repos ‣ Linux and Emacs (actually I have a love-hate relationship with Emacs :)

Employment History
  • Multi-role (AI Voice-First Startup)
    Bespoken (2017 - Present)
    • Customer Success Manager: On-boarding and retention processes definition / implementation with Intercom, Chameleon, Livestorm, and MailChimp.
    • Digital Marketing Manager: Google Analytics, Google Tag Manager, Google Ads, Mailchimp, WordPress, and Livestorm.
    • Data Science: Market data gathering and analysis to identify outreach opportunities (Backend with Python).
    • Solutions Engineer: Support to the Product Team to define new services and assess their viability through Proof-of-Value projects (Backend with JavaScript).
  • IT PMO Leader
    Casa Andina (2016 - 2017)
    • PMO processes definition.
    • Project leader for strategic initiatives in Operations, Booking, Sales, and Backoffice areas.
    • Budget creation and management of strategic projects.
  • IT PMO Leader
    Telefónica Perú (2014 - 2016)
    • PMO definition, organization and service delivery.
    • Simplification and improvement of IT projects lifecycle.
    • HP PPM customization to support Project Management processes.
    • Projects control, quality assurance and C-level reporting.
    • Constant training for project managers: MS Project, PMI and COBIT good practices.
    • Definition of "Program Management" practices for future implementation (PMI based).
    • Initial assessment of "how-to" move from traditional software development to SAFE agile framework.
  • Information Technology Consultant
    Ferreyros S.A. (2013 - 2014)
    • Processes analysis and improvements identification: Selling, Service delivery, Field Operations, Business Support.
    • Assistance to prepare CRM implementation: RFP creation, and PMO definition.
  • Manager
    KPMG (2006 - 2012)
    • Accountable for more than 20 projects delivered on time and within budget. Including global PMOs (2 years approximately), strategy definition and business alignment, productivity improvement through IT, business processes digitalization, advisory for outsourcing and IT organizational structure definition.
    • IT Governance and audit (based on ITIL, CMMI, SCM, COBIT, ITGC best practices).

Please see other relevant work experiences in my LinkedIn profile.
  • Engineer's degree in Computer Science (Top 20%)
    Pontificia Universidad Católica del Perú (1994 - 1999)

    Please see the courses and certifications I have taken in my LinkedIn profile.